CareCompass
At a Glance
Trust Score
Based on comprehensive analysis of reviews, safety records, and operations.
About Life Time
Life Time City Centre Kids Academy
Located in Houston's City Centre, Life Time Kids Academy provides a unique, movement-focused environment for children aged 3 months to 13 years. Directed by Michelle Nguyen since 2009, the program emphasizes building healthy habits through active play rather than screens. The facility is a premier athletic destination, offering children access to a massive indoor rock climbing wall, indoor and outdoor swimming pools, and a dedicated gymnasium for structured physical activities. Beyond physical fitness, the program integrates STEAM (Science, Technology, Engineering, Art, and Math) activities to keep young minds engaged. The academy functions as a community hub for local families, offering convenient options like drop-in care and seasonal summer camps. While children participate in skill-based classes or swim lessons, parents have the convenience of on-site amenities like the LifeCafe.
What Parents Say
5 reviews from parents
Marc and Dorjon at Life Time Fitness were absolutely amazing. Both were incredibly friendly, professional, and helpful throughout my visit. They went out of their way to make sure I felt comfortable, answered all my questions, and provided excellent service with a great attitude. You can tell they truly care about members and take pride in what they do. Their positivity and work ethic really stood out and made my experience at Life Time even better. Highly recommend recognizing both of them for outstanding service.
Such a wonderful facility! The staff is so friendly and helpful. You won’t find a better place for PB. Yoga is great- took a Boga Board Yoga class with Mary that was amazing, fun and challenging!
First impressions are everything. I’ve been with Life Time for a number of years. The front desk team; from Freddy & Kim, to Leo, Gabi, Grace, Steven, Roxanna, Michael and Cindy…they have become friends and more like extended family. A big shout to Mike and his Cafe team! Great teams are derived from great people. Great people provide great service. Thank you for being you!
I absolutely love everything about Lifetime CityCentre! Every class is such a joy, and the energy from the instructors is truly inspiring. Jared, our Studio Leader, doesn’t just lead the team — he genuinely cares about each member and instructor, making everyone feel supported and motivated. Every instructor I’ve met is amazing (too many great names to mention😁🤣♥️), bringing passion, positivity, and fun to every session. The Concierge Team is always so friendly and helpful, and Membership Concierge Leader, Fahad Alsammarraie, is simply outstanding — always going above and beyond, making sure every member feels welcomed, valued, and taken care of. Their dedication truly makes a difference in everyone’s experience💯 This gym isn’t just a place to work out — it’s a community full of warmth, encouragement, and inspiration. I honestly consider Lifetime CityCentre my second home. ✨🏠🤗
I had an amazing experience at Life Time! The gym itself is clean, well organized, and equipped with everything you could possibly need for a great workout. The staff were welcoming and professional throughout my visit. One of the highlights of my time there was booking an appointment for the Stretch & Massage service. I was assisted by Grant Estill, and he was absolutely fantastic. Grant not only provided a relaxing and effective stretch session, but he also took the time to teach me several valuable leg stretches that I can now incorporate into my routine. His knowledge, professionalism, and positive energy really made the session outstanding. Overall, I left feeling refreshed, more flexible, and well taken care of. Highly recommend both the gym and the Stretch & Massage service and **if you can, book with Grant!** I’ll definitely be back.
Web Report
Aggregated insights from public records & parent discussions
Safety Record
No safety concerns or state licensing violations were found for this specific location. Life Time’s 'Kids Academy' operates as an exempt, unlicensed child care center in Texas, which means it is not subject to regular state inspections, provided parents remain on-site. While a 2011 lawsuit involved a sexual harassment claim by an employee against a team leader at this location, no news articles or public records indicate any safety incidents involving children or the camp program.
Parent Reputation
The facility holds a generally positive reputation among parents who value the 'Kids Academy' as a high-quality benefit for members. Reviews frequently praise the engaging activities and friendly staff, though some parents on forums mention that it can be crowded and suggest that the drop-in care is a better experience than the summer camp program. Common themes include the convenience of the 'curbside' drop-off and the wide range of activities like swimming and STEAM.
Staff Insights
Employee reviews for the CityCentre location are mixed, with some staff reporting low pay and stressful environments, while others, particularly summer camp counselors, describe the work as 'easy' and 'enjoyable.' Staff are required to pass criminal background checks and must obtain First Aid and CPR/AED certifications within 60 days of hire. Management at this specific location has been described by some former employees as 'toxic' or unsupportive regarding schedules.
Quick Information
