




The Children's Courtyard on West Pleasant Ridge
At a Glance
Trust Score
Based on comprehensive analysis of reviews, safety records, and operations.
About The Children's Courtyard on West Pleasant Ridge
Children's Courtyard South Arlington
The Children's Courtyard on West Pleasant Ridge has served the South Arlington community since 1991. Under the leadership of Director Shauna Jewell, who brings 18 years of experience with the company, the center maintains a campus featuring two dedicated buildings, updated playgrounds, and age-specific learning environments. The facility offers programs for infants through private kindergarten, alongside comprehensive before- and after-school care. The academic approach utilizes the Cognia-accredited Learn as We Grow curriculum, focused on milestone-based development and literacy. To support parent peace of mind, the school integrates the SproutAbout app, providing live video streaming of classrooms and real-time updates. The daily routine is enriched by specialized electives such as Spanish, yoga, and soccer. For older children, the center provides transportation to and from local elementary schools, dedicated homework assistance, and a structured summer camp program.
What Parents Say
5 reviews from parents
We couldn’t be happier with this daycare! The teachers and staff are incredibly kind, patient, and genuinely care about each child—especially Ms. Cindy and Ms. Ashley, my daughters teachers. They go above and beyond every single day. The environment is clean, safe, and well-organized, with lots of age-appropriate activities that support her social, emotional, and developmental growth. Communication with parents is excellent, and it gives us so much peace of mind knowing our child is loved and well cared for. Highly recommend to any parent looking for a nurturing, trustworthy daycare!
Wonderful daycare with an incredible staff. Everyone is kind, attentive, and professional. It’s a safe, positive environment where children are well cared for and supported. Highly recommend! Shauna is the Best! Always helpful and supportive of the kids and parents. My daughter been with her since she was 11 months old and she’s 5 now.
My son absolutely loves it here! He asks me every day if Ms. Nikki is going to pick him up! It feels good to know you can leave your child in a place where he’s so loved! Ms. Shauna and her smile gives me warm and fuzzies! Kudos to them! Thank you for all that you do!
My family has been with The Children’s Courtyard for over five years, and we couldn’t be happier. Both of my children (ages 6 and 1) have attended, so we’ve experienced everything from the infant room to after-school care. The staff is attentive, caring, open to communication and incredibly friendly—some truly feel like extended family. From infant to pre-K, the crafts, activities and learning environment is consistently nurturing and engaging. My oldest learned her ABCs, numbers, shapes, and even began practicing writing her name early on. The pre-K program is great at preparing kiddos for school since they focus on basic math, letter sounds, weekly sight words, and even do a creative show-and-tell box for the letter of the week. I definitely feel my daughter was well prepared for elementary school, and the knowledge she gained here gave her a lot of confidence heading into kindergarten. The summer camp has also been fantastic, with a new theme each week. The kids have loved the splash pad days, bubble truck, animal visitors, and magic shows. The activities are fun, creative, and well organized. Over the years, the school has also offered a few extra classes like soccer, dance, and Spanish. We personally did soccer and my daughter loved it. My oldest has also made many lasting friendships, which keep us busy with plenty of birthday parties and play dates. Communication is another thing I love. The daycare uses an app that allows me to check classroom cameras, message teachers or administration, and receive real-time updates on meals, naps, diaper changes, and activities—plus they send photos and videos, which always brighten my day. The Children’s Courtyard is a place where I’ve felt confident leaving my kids, knowing they’re in great hands every single day
We couldn’t be happier with Children’s Courtyard. Both of our kids have thrived here—they’ve learned so much, matured into kind and well-adjusted kids, and were more than prepared to excel once they started grade school. The teachers and staff have been wonderful in every way, helping with everything from potty training to early reading and beyond. We are especially grateful for Ms. Cindy, Shauna, and Nikki, who have each played such a big role in our children’s lives. Their care, patience, and dedication made all the difference, and we’ll always be thankful for the impact they’ve had on our family. Highly recommend this school to any parent looking for a place where their children will be nurtured, supported, and set up for success.
Web Report
Aggregated insights from public records & parent discussions
Safety Record
No specific severe safety incidents or lawsuits were found for the 4400 W Pleasant Ridge Rd location; however, the parent company (The Children's Courtyard) recently faced lawsuits in 2024 for physical abuse incidents at Austin-based facilities. In 2017, an Arlington-area branch employee was fired for anti-Semitic social media posts, though local police clarified the individual did not work at the South Arlington location. The facility holds a 'C+' rating with the Better Business Bureau (BBB) due to one unresolved complaint.
Parent Reputation
The center generally maintains a positive reputation among parents for its infant care and live-feed video access, earning a 4.04-star rating on ResellerRatings. Common praise focuses on specific long-term teachers and children's developmental progress. Some critical reviews mention dissatisfaction with the quality of afternoon snacks and 'horrific' behavior from certain after-school program staff.
Staff Insights
Employee reviews are mixed, highlighting a conflict between a dedicated, 'tenured' staff (some with 20 years of experience) and high turnover rates attributed to 'insulting' pay and micromanagement. A classroom was reportedly closed as recently as July 2024 due to staffing issues. While management is described as friendly by some, others criticize a lack of support regarding child behavior management.
