CareCompass
Southlake-Grapevine KinderCare
At a Glance
Trust Score
Based on comprehensive analysis of reviews, safety records, and operations.
About Southlake-Grapevine KinderCare
Southlake-Grapevine KinderCare Early Learning Center
Southlake-Grapevine KinderCare is led by Director Penny Bell, an educator with over 37 years of experience who emphasizes open communication and continuous staff training. The center follows a research-based, play-based curriculum designed to build confidence from infancy through pre-kindergarten. Families can take advantage of unique small-group enrichment programs like the Cooking Academy, Music Explorers, and STEM Innovators, which introduce children to robotics, chemistry, and global cultures. The facility is recognized as a Four-Star provider by Texas Rising Star, the state's highest quality rating. Safety is prioritized with key code entry systems and locked playground gates. Parents consistently praise the nurturing environment and the dedicated staff, specifically highlighting the smooth transitions for infants and the center's effectiveness in preparing older children for the transition to local Southlake, Carroll, and Westlake Academy elementary schools.
What Parents Say
5 reviews from parents
We are beyond grateful to have found Mrs. Penny for our son Isaiah. From day one, she has been nothing but patient, loving, and attentive with him. As a parent, it gives me so much peace of mind knowing that my child is in such caring and capable hands every day.
My daughter Olivia has been attending KinderCare Southlake since she was just a few months old, and now, at 4 years old, she’s preparing to start Pre-K this fall. It’s truly with a heavy heart that we say goodbye to the incredible teachers and wonderful director who have been such a meaningful part of her early years. From the very beginning, the staff has been loving, attentive, and fully invested in Olivia’s growth and development. They’ve gone above and beyond—not only providing healthy meals and a safe environment but also creating fun, educational activities that helped her learn, explore, and thrive. Watching Olivia grow into a confident, kind, and curious little girl is in large part thanks to the nurturing foundation she received at KinderCare. We are so grateful for the care, patience, and love they’ve shown her every step of the way. Thank you, KinderCare Southlake, for being such an important part of Olivia’s journey. We will miss you dearly. With Love, Mom
Our 5-year-old daughter has attended for two years, and we couldn't be happier with Southlake-Grapevine Kindercare. The entire faculty and staff are consistently welcoming, always greeting us with warm smiles and ready to help, especially Mrs. Penny the current director. We have complete peace of mind knowing our daughter is safe and well-cared for every day. Every teacher our daughter has had has been truly wonderful – she adores them all! They've done a great job encouraging her independence and preparing her for kindergarten, and we are happy with the level of care and education she receives.
My 4 month old baby started going here about 4 weeks ago when I went back to work. They made the transition into childcare easy on my family by showing how much they care. I was terrified to go back to work and leave my baby in the care of someone else but they put my mind to rest by working with us to ensure we were comfortable and to know that our baby was going to be safe with them. They answered all of our questions, met all of our needs, and let us tour the facility more than once. Our baby is happy there and has a routine down now according to his needs. They are part of our family now!
We have had a great experience sending our baby to daycare here. Ms. Penny, the director, is amazing. Open communication is her number one priority. She has listened and followed up on every comment or concern I ever had. She also focuses on continual training for the teachers, which I have seen have a direct benefit to my child’s care. Ms. Rosario in the infant room is the best! She is the most patient and thoughtful caregiver I have ever seen. You can tell that she and Ms. Penny truly love what they do and care deeply for all of the students.
Web Report
Aggregated insights from public records & parent discussions
Safety Record
No major safety incidents, legal issues, or closures were found in news records for this location. State licensing records (Operation ID 853832) show a consistent history of deficiencies, with 25 recorded in 2024 and 17 recorded so far in 2025. The facility is a 'Four-Star Certified' provider under the Texas Rising Star program and utilizes safety measures including key code entry and mandatory annual SIDS and Shaken Baby training for staff working with infants.
Parent Reputation
The center maintains a generally positive reputation, with parents praising the nurturing environment and specific long-term educators. A recent parent review from 2023 noted ongoing staffing transitions, though it highly recommended the preschool program. The facility is recognized by the state with a four-star quality rating, the highest available in the Texas Rising Star program.
Staff Insights
Employee feedback is limited, but parent reviews indicate recent periods of high staff turnover and transitions as of 2023. The center is currently managed by Director Penny Bell, who joined in 2024 and brings over 37 years of experience in early childhood education and leadership. All teachers are reported to be certified in CPR and First Aid.
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