The Learning Experience - Pflugerville

The trust from this facility was gone after they didn't report to licensing, my daughter would say she hated the school or she was scared to go in. She had went through 5-6 teachers alone in a year. My child doesn't even acknowledge the school when we pass it. That should tell you something. She use to say that's my school. Trust me, it hurt to make that decision because she had friends there since she was 6 months old but my child's safety is more important.

01/05/2026 I get a call from daycare stating my child had slapped a teacher at 4:50pm during nap time. On the way home, I explained to my child we do not hit teachers. That is not a nice thing to do. We keep our hands to yourself. Well then my daughter proceeds to tell me the teacher squeezed me and it hurt my heart. When she tells me this she sounded sad and hurt. I went into panic mode asking what does that mean? Like you couldn't breathe or were you in pain? I said when we get home, demonstrate to me and your dad what happen. Well we get home and ask more questions, she said momma sit down, I sit down and she sits in between my legs. She said momma push your legs together like this. She said squeeze me, that's what the teacher did to me. So I said did it hurt? she said yes my heart. So when I dropped her off I told the director, I need a meeting. She asked is everything ok, I said yes and no. I didn't want to give her too much info because I didn't want to lose camera footage. They are known to lose footage or they can not play it back. We have our meeting the next day. I explained to her what happened and told her I want to see the cameras. She explains they are live streamed and aren't able to play it back. So happen the area manager was there. I said what do you mean you can't play them back and so what is the point of having them? So she takes me to the area manager to explain the process of the cameras. She asked what do I want to see. I said a teacher squeezed my daughter and she asked for the teachers name. We go over what happened. They explain I understand if I was in your shoes I would be a concerned parent too and I don't think that teacher would do that. I know you and your family have been here since ******* was a baby. Our priority is to make sure your child is safe but we also want to advocate for our teachers too. They tried to reassure me but it didn't work. The director writes my statement, stated they would question the teacher and get her statement, then they would turn this into licensing, licensing would then investigate the school and then licensing would reach out to me to question the situation. They said in the mean time we will keep this teacher and your daughter in separate rooms. I'm still upset because my child has been here since she was 6 months old and it was like they didn't care. At that point my child turned into a number. We wrap up the meeting. My daughter wanted to go home with her dad, so we go get her things and as we are walking out, my daughter points to the wall and said that's the teacher that squeezed me. Mind you she is on the wall for teacher of the month. So I told myself submit the situation yourself. So I go on the website for daycare abuse and submitted a report. Well when I submitted it, I didn't get a confirmation email or anything. So I find out licensing came to daycare but no one was telling me anything. So then I go back to state website and call the 800 number. That same day licensing reaches out to me. We are talking and she's asking questions. She says something that triggers that she is going off my report. I said what? I said wait you didn't get a report from daycare, she said no. I receive this from an online report. I said you came on Monday and I asked them if you came. They were acting like they submitted the report like they were helping. They didn't want to report this because they were already under an investigation. At that point before I had talked to licensing something told me to pull my daughter out and I did. I went in to get a document signed and the director says Brie's not here, is she coming tomorrow, I said nope and then she asked is she coming Friday? I said nope and she then say is she coming back at all and I said nope. She said did you tell anyone. I said I was getting to that. I said my daughter will not be back and she then hands me the withdrawal form. I signed the form and left. I wasn't going to keep my daughter here.

The daycare is great. I want to give a big shoutout to all of the infant teachers for taking such great care of my baby boy. He started there when he was 4 months and from the beginning I could feel how much they care for the children in their care. He is now in the toddler class and they still visit and check up on him. They did all they could to help him transition. I also want to give a shoutout to Ms Celeste, who is my 3 year olds teacher. She knows how to teach the children in a loving way while also keeping order in her classroom. She cares about the children and their development and I appreciate that. Lastly, I want to give a big shoutout to Paisley. She is just an amazing person and you can tell she truly cares about the children. I am grateful to have found this place.

Ms.Tania is an exceptional teacher at the school, very kind and caring. I frequently pick up my niece from school and she has nothing but nice things to say. Ms.sanchez provided excellent care! Kudos to her

This place is amazing. My daughter goes here and since the day we walked in to tour we have felt like best friends with all of the employees. Miss. Star, Phoenix and Jessica are golden, such good and sweet women and they make me feel so comfortable leaving my daughter at school. Her teachers Tania and Jasmine are the absolute best too, they are so comforting and keep me extremely updated on everything every day. Besides the amazing staff, the facility is clean, has more than enough supplies and fun activities for the kids. I would 100% recommend this place to anyone looking for somewhere to trust with their littles, especially if they are shy or hesitant about starting school.