




Bright Horizons Family Center
At a Glance
Trust Score
Based on comprehensive analysis of reviews, safety records, and operations.
About Bright Horizons Family Center
Bright Horizons at Oak Hill
Bright Horizons Family Center at Oak Hill provides a robust early childhood education environment tailored for families in South Austin. With over 20 years of local presence, the center utilizes the Discovery Driven Learning curriculum, focusing on age-appropriate exploration from infancy through elementary school. The facility is designed with outdoor-facing classrooms that integrate nature into the learning day and includes a full food program serving nutritious meals like turkey tetrazzini and chicken fried rice. Led by Director Felecia McGinnis, the program emphasizes teacher stability through a corporate degree program, ensuring staff are well-credentialed and supported. Parents stay connected via the My Bright Day app, which provides real-time updates and photos. The center's physical space features large outdoor play areas and classrooms organized into specialized learning zones to foster social and academic development.
What Parents Say
5 reviews from parents
We had the best experience at Bright Horizons and only left because of a move out of state. Our daughter spent most of her first year here, and we couldn’t have asked for more. Every morning, our daughter would light up with excitement to go to school, which speaks volumes about the care she received. In fact every morning I would see kids running INTO school not away from. Her teacher Ms. Monique was an absolute blessing. She treated our daughter like family, guided us through every milestone, and gave us so much peace of mind as first-time parents. Having someone like her in our corner during that first year meant the world to us. The administration staff—Felicia, Shannon, and Sammi—go above and beyond to make every family feel welcome and heard. We felt like we were part of a supportive community, not just a daycare. The facilities are top-notch with outdoor-facing classrooms that foster a love of nature, and the curriculum gave our daughter plenty of social and learning opportunities. The food program is incredible (yes, chicken fried rice and turkey tetrazzini at daycare!) and the parent app was such a comfort to see her daily updates. Bright Horizons truly set the bar for what childcare should be—safe, nurturing, and full of love. We can’t recommend them enough! We
We’re so happy with our experience at Bright Horizons. Miss Shannon and Miss Felicia have been incredibly supportive and attentive—they patiently listened to every query we had and made sure our child was well cared for and comfortable from the very beginning. Miss Ella and Miss Celeste have done a fantastic job for our child engaged with a variety of fun and meaningful activities. Their dedication to creating a stimulating environment really shows, and we’ve seen our child thrive under their care. We truly appreciate the entire team at Bright Horizons for their warmth, professionalism, and commitment.
I can't say enough positive things about Bright Horizons. As a first-time parent without local recommendations, my husband and I researched a couple of daycare options and decided on Bright Horizons. Our daughter started attending at 3 months old and stayed until she began kindergarten. The teachers and staff were incredible throughout her time there. Now that she's in kindergarten, I truly feel she's ahead of the curve compared to her peers, thanks to the wonderful foundation she received at Bright Horizons!
Average at best and definitely not worth the high price. My grandson went to Bright Horizons in another city and it was a wonderful experience, so we naturally expected the same here. But, it was very disappointing. In the other location, they posted pics and updates to the app multiple times daily and it was great to be able to see and know what was going on. He was having fun and the staff was so engaged. In the 3+ months my grandson went to this location, I could count on one hand how many pics or updates were posted. The teachers and staff were always so engaging and friendly in our previous location, but here, they barely made eye contact when we dropped him or picked him up. Often he would have his clothes on inside out or his shoes on the wrong feet when we picked him up. They seemed to pay very little attention to the kids. Really sad, actually. And the price was $500 per month higher here! Do yourself a favor and shop around. Visit other schools in the area. There are some great alternatives and you’ll save yourself some money and frustration.
My Grandchildren were going here. I wouldn't recommend this place to anyone. Some of the teachers are terrible. My one Grandson has been there for over a year , but one day when my daughter brought him in he saw the teacher and hide behind my daughter and was terrified of her and not wanting to stay that had never happened before. She's mean and they've had issues with this teacher before. My Grandson is 2and a half so for him to act that way was very very strange. Plus if your child has any issues as far as hitting or acting up they call parents and they have yo pick them up in 90 minutes. Most people would lose there jobs if they have to stop work and puck them up. It's a terrible place !! There's so much more I could say but it would take a long time.
Web Report
Aggregated insights from public records & parent discussions
Safety Record
No major safety incidents, legal issues, or news-reported concerns were found specifically for the 6111 Davis Lane location. The facility received a score of 95 during its most recent routine food establishment inspection on January 17, 2025. While corporate-level lawsuits have been reported for other branches, this specific Austin center maintains a stable compliance profile with no significant public violations found.
Parent Reputation
The center has a generally positive reputation with a 4.1-star rating based on 31 reviews across Google, Facebook, and Birdeye. Parents on local forums like Reddit describe it as a 'stable' and 'nicer' option compared to other local chains, frequently praising the nurturing environment and consistent care. Some reviews mention it as a preferred corporate daycare for families in the South Austin area.
Staff Insights
Employees benefit from the corporate 'Horizons Teacher Degree Program,' which offers no-cost associate and bachelor’s degrees in early childhood education. Local parents have noted that the Davis Lane location appears to have better staff stability and lower turnover than other area childcare providers. Management is described by parents as professional in handling classroom-specific issues.
