CareCompass
Gonzaga Family Haven Apartments
At a Glance
Trust Score
Based on comprehensive analysis of reviews, safety records, and operations.
About Gonzaga Family Haven Apartments
Gonzaga Family Haven Head Start
Operated by the Community Colleges of Spokane, this program is integrated into the Gonzaga Family Haven housing community. The center provides a holistic learning environment for infants, toddlers, and preschoolers, focusing on school readiness and family support services. The facility is part of a service-enriched complex designed to help families achieve long-term stability. Students benefit from unique on-site amenities including a splash pad, community garden, and a quarter-mile pedestrian trail. The program adheres to a Health Care Plan requiring all direct-care staff to be certified in pediatric first aid and CPR, ensuring a baseline of safety for every child in their care.
What Parents Say
5 reviews from parents
Excellent place
They're not really what they're portraying to be.
They always have the most highlighted stuff when you come to visit, but you don’t know what it’s really like to live here there’s poop always on the sidewalks. God bless Peggy. She tries to have it as clean as possible, but this place is ghetto. There’s never any parking they literally have roaches and bedbugs right now And the stairs are always a mess. It is bad
Web Report
Aggregated insights from public records & parent discussions
Safety Record
State records for license PL-82242 show no recorded violations since the facility opened in 2022, and a 2023 federal monitoring review of the operator reported no areas of non-compliance. However, a major safety incident occurred at the shared Gonzaga Family Haven complex in May 2023, where a shooting critically injured a man; a 17-year-old resident was later sentenced to nine years for the assault. The program operates under a Health Care Plan requiring all direct-care staff to maintain current pediatric first aid and CPR certifications.
Parent Reputation
Direct parent reviews for this specific Head Start location are currently unavailable on major platforms like Google, Yelp, and Winnie. The broader Gonzaga Family Haven housing complex has received mixed feedback on real estate sites, often reflecting challenges associated with supportive housing rather than the childcare program. The operator, Community Colleges of Spokane, is the region's largest provider of Head Start and is generally recognized for its long-standing history and comprehensive support services.
Staff Insights
Employee reviews for the operator (Community Colleges of Spokane) average between 3.5 and 3.9 stars on Indeed and Glassdoor, with staff describing the work as 'rewarding' and 'impactful.' Common concerns reported by employees include low wages that some describe as 'poverty-level' and instances of overbearing management. Recent organizational reports acknowledge staffing shortages and turnover challenges attributed to local employment rates and teacher pay scales.
Quick Information
